📄 Privacy Policy (Bedwen’s Coffee)
Effective Date: September 15, 2025
Last Updated: September 15, 2025
1. Controller & Contact
This website (www.bedwens.com) is operated by Lotus Nuts Co. LLC, a Jordanian company.
We are the data controller for your personal information.
📧 Contact: Info@bedwens.com
2. Data We Collect
Information you provide: names, business details, addresses, phone numbers, emails.
Transaction data: orders, invoices, payment confirmation.
Usage data: IP, browser, session logs.
Tracking data: cookies, pixels, analytics (see Cookie Policy).
3. How We Use Data
To fulfill and deliver orders.
To manage B2B relationships.
For invoicing, tax, and legal compliance.
Marketing (if opted-in).
Fraud prevention and site security.
4. Legal Basis
Contract: to deliver goods.
Consent: cookies, marketing.
Legitimate interest: analytics, fraud prevention.
5. International Transfers
Data may be processed in Jordan, USA, EU. We rely on safeguards like SCCs and compliance with GDPR/CCPA.
6. Retention
Orders: 7 years (legal/tax).
Marketing: until consent withdrawn.
Analytics: 26 months.
7. Rights of Users
You may access, correct, delete, or restrict data. EU/UK/US users can object to processing or request portability.
8. CCPA (California)
We do not sell personal data. Users may request deletion, know what’s collected, or opt-out of sharing.
9. Children’s Privacy
Not directed to under 16. We do not knowingly collect their data.
10. Security
We implement encryption, limited access, firewalls, and periodic audits. No method is 100% secure, but we use industry best practices.
11. Third Parties
We may share data with:
Payment processors (Visa, MasterCard, PayPal).
Shipping carriers (DHL, UPS, FedEx).
Analytics providers (Google, Meta).
12. Third-Party Links
We are not responsible for the privacy practices of external websites.
13. Changes
We reserve the right to update this policy. Users will be notified of material changes.
